Lowell is a UK debt purchaser and collections business that may contact people about accounts assigned, transferred or sold to the Lowell group. As of 2026, Lowell says its own phone numbers begin with 0333, but warns that scammers can spoof numbers that appear to come from Lowell.

If you have received a call from 0333 556 5567, do not assume it is genuine solely because it appears to be an 0333 number.

Lowell says scammers can spoof numbers that look like its own, and advises people to hang up and call back using the number on its official Contact Us page.

Key Takeaways

• Lowell is an FCA-authorised UK debt purchaser and collections business.
• A call appearing to come from a 0333 number can still be spoofed.
• Verify any caller using the contact details on Lowell’s official website.
• Do not share bank details or make a payment during an unexpected call.
• If you do not recognise the debt, dispute it in writing and seek free debt advice.

Why did I get a call from 0333 556 5567 today?

A call claiming to be from Lowell may relate to an account that has been passed, assigned or sold to the Lowell group. Lowell Financial Ltd is authorised by the Financial Conduct Authority (FCA) under firm reference number 730175; check the FCA Register and Lowell’s official website before discussing account details.

A call may follow a Notice of Assignment, a letter telling you that a debt has been assigned or transferred to Lowell. Check any letter carefully and contact Lowell using the details on its official website if you are unsure.

If you have recently moved house or changed your phone number, a debt purchaser may be trying to reach you about an account linked to your previous contact details. If the debt is not yours, tell the firm in writing that you dispute the debt and ask it to correct or remove your contact details.

Is 0333 556 5567 a scam or a legitimate business?

Lowell Financial is a legitimate, FCA-authorised firm, but the rise of number spoofing in 2026 means you must remain vigilant.

Scammers can mask their caller ID to display the official Lowell number to gain your trust and solicit immediate payments via untraceable methods.

How should you handle a call from 03335565567?

Ask for the caller’s name, the company they work for and the purpose of the call. Then end the call and contact Lowell using the number on its official Contact Us page rather than calling back the number that contacted you.

• Verify the caller by asking for their name, the company they represent and the reason for the call.
• Do not provide payment information during an unexpected call.
• If you do not recognise the debt, dispute it in writing and ask the firm to provide information about the account.
• Check your credit report through a credit-reference agency to see whether Lowell is listed.
• Keep a record of the date, time and content of calls and letters.
• In England, Wales and Northern Ireland, many debts may become statute barred after six years if there has been no relevant payment, written acknowledgement or court action.
• In Scotland, many debts become prescribed after five years and may be written off.
• Seek free advice from National Debtline or StepChange before agreeing to a repayment plan.

If you believe contact is excessive, unfair or relates to a debt that is not yours, raise the issue with the firm in writing. If the matter is not resolved, you may be able to complain to the Financial Ombudsman Service.

Can I stop 0333 556 5567 from calling me?

Firms collecting regulated consumer-credit debts must follow FCA rules in its Consumer Credit sourcebook, CONC.

They must not contact customers at unreasonable times, must have due regard to reasonable requests about when, where and how they are contacted, and must not misrepresent their authority or legal position.

You can ask the firm, in writing, how you would prefer to be contacted. The FCA says firms must pay due regard to reasonable requests about when, where and how they may contact customers.

If the call relates to a personal debt but is being made to a business line, tell the firm in writing that the number is for business use and ask it to update its records. If you believe the debt or contact details are wrong, dispute this in writing and keep a record of the firm’s response.

What are the risks of ignoring 0333 556 5567?

Ignoring contact about a debt you may owe is rarely the best approach. If the debt is valid, responding through a secure written channel gives you a record of what has been said and requested.

• Credit record: A County Court Judgment or High Court judgment stays on the Register of Judgments, Orders and Fines for six years. If you pay in full within one month, you can ask the court to remove it; if you pay later, the record can be marked as satisfied but remains on the register for six years.
• Costs: Interest and charges may continue to apply depending on the original agreement and the type of debt.
• Legal action: If a creditor obtains a court judgment and you do not pay, it may be able to take further enforcement action. The available options depend on the type of debt and the court process.
• Debt advice: Free advice can help you understand your options before the situation escalates.

FAQ about 0333 556 5567

Is 0333 556 5567 a premium rate number?

No. Calls to 03 numbers cost the same as calls to 01 and 02 numbers. Where your landline or mobile package includes 01 and 02 calls, an 03 call is included on the same basis; check your provider’s terms for calls outside your allowance.

Should I block 0333 556 5567?

Blocking a number may stop calls from that number, but it will not resolve an underlying debt. If you believe the debt is not yours, dispute it in writing; if it is yours, contact the firm through its official website to discuss the account.

Can Lowell send bailiffs to my house?

Not immediately. A debt collector is not the same as an enforcement agent, and enforcement action normally requires a separate legal process. Do not assume that a call from a debt purchaser means someone can attend your home.

Why are they calling about a debt from 10 years ago?

In England, Wales and Northern Ireland, many debts may become statute barred after six years if there has been no relevant payment, written acknowledgement or court action.

In Scotland, many debts become prescribed after five years and may be written off. The rules vary by debt type, so seek free debt advice before paying or acknowledging an old debt.

What happens if I can’t afford to pay?

Firms collecting regulated consumer-credit debts must follow FCA rules. They must not pressure a customer to pay amounts they cannot afford, pay within an unreasonably short period, or raise money by selling property or borrowing more.

Can I settle the debt for less than I owe?

Some creditors and debt purchasers may consider a full-and-final settlement, where a lump sum is paid on the basis that it settles the debt. Any offer should be confirmed in writing before payment, and free debt advice can help you understand the options.

Does 0333 556 5567 call on weekends?

Debt collectors must not contact customers at unreasonable times. They must also pay due regard to reasonable requests about when, where and how they may be contacted.

How do I know if the debt is mine?

If you do not recognise the debt, ask the firm for written details of the account and dispute it in writing if you believe it is not yours. Keep a record of all correspondence and seek free debt advice if the firm continues to pursue you.

Summary and Next Steps

A call about a debt can be worrying, but the first step is to check whether the account is genuine and whether it belongs to you. Whether the debt relates to a forgotten bill or a case of mistaken identity, the safest approach is to verify the caller and communicate through a secure written channel.

How to Resolve This in the Next 48 Hours

1. Check your credit file to see whether Lowell is listed.
2. If you do not recognise the debt, dispute it in writing and ask for account information.
3. Contact a free debt-advice service if the debt is large, disputed or causing financial difficulty.

This article is general information, not financial or legal advice. Debt rules and enforcement options depend on your circumstances and where you live in the UK, so seek free advice before making a payment, acknowledging a debt or agreeing to a repayment plan.